Privacy Policy

Last Updated: 11/6/2025

Your privacy matters to us. This Privacy Policy explains how TFJADE (“we,” “us,” “our”) collects, uses, and protects your information when you visit our website or interact with our services.
We are based in Auckland, New Zealand, and comply with the New Zealand Privacy Act 2020.

1. Information We Collect

We collect two main types of information:

A. Personal Information

Information you provide directly, such as:

Name
Email address
Phone number
Billing/shipping address
Payment details (processed securely through our payment partners)

B. Usage Data

Information automatically collected when you use our site, such as:

IP address
Browser type and version
Pages visited and time spent on them
Device information
Date/time of visit
Referring website

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate about your orders, account, or inquiries
Send promotional emails or messages (if you’ve opted in)
Improve website functionality and user experience
Detect, prevent, and address fraud or technical issues
Comply with legal and regulatory obligations in New Zealand

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Remember items in your shopping cart
Save your preferences for faster browsing
Analyze site traffic and usage trends
Send cart or checkout reminders (if opted in)

You can adjust your browser settings to refuse cookies, though some site functions may not work properly as a result.

4. Sharing Your Information

We do not sell your personal data.
We may share information with trusted third parties only when necessary to provide our services, including:

Payment processors (for secure payment handling)
Shipping carriers (e.g., NZ Post, DHL, FedEx)
Email/SMS platforms (for order updates and marketing, if opted in)
Legal authorities, if required by law or to protect our rights and safety

5. Data Storage & Security

We take your data security seriously and use encryption, secure servers, and restricted access to protect your personal information.

While no online system is completely immune to risks, TFJADE takes all reasonable measures to safeguard your data against unauthorized access or misuse.

6. International Data Transfers

If you access our website from outside New Zealand, your data may be processed in other countries.
By using our website, you consent to such data transfers, which are carried out in accordance with applicable privacy standards.

7. SMS Marketing Policy

By opting into our SMS notifications, you agree to receive:

Order updates and delivery notifications
Promotional offers and announcements
Abandoned cart reminders

Important details:

Consent is not required to make a purchase.
You can opt out at any time by replying STOP to a text message.
Standard message and data rates may apply.
We only share your SMS opt-in data with trusted messaging partners for the purpose of operating our program.

For more details, please refer to our Messaging Terms and Messaging Privacy Policy (where applicable).

8. Links to Other Websites

Our website may include links to third-party websites.
We are not responsible for the privacy practices or content of those websites and encourage you to review their individual policies.

9. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

Access, correct, or request deletion of your personal data
Withdraw consent for marketing communications
Restrict certain types of data processing

To exercise these rights, please contact us at info.tfjade@gmail.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted here with the revised “Last Updated” date.
Continued use of our site after changes means you accept the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:
📧 info.tfjade@gmail.com
📍 Auckland, New Zealand